The Lease Audit Nobody Wants to Do Is the One That Pays for Itself
Lease audits have a reputation problem. They're seen as tedious, adversarial, and rarely worth the effort.
That reputation is costing national retailers real money.
CAM reconciliations are wrong more often than landlords would like you to believe. Not always through bad faith. Sometimes it's an admin error that's been copied forward for six years. Sometimes it's a management company applying the wrong allocation formula across a portfolio. Either way, if nobody's checking, nobody's catching it.
The retailers who audit consistently, not just when something looks obviously off, find recoverable dollars more often than they expect. Overcharged CAM. Real estate tax passthroughs that don't match the actual tax bill. Operating expense categories that shouldn't be included under the lease but got bundled in anyway.
The retailers who skip audits because they're time-consuming are leaving that money on the table year after year, and they usually don't know how much.
You don't need to audit every lease every year. You need a strategy: prioritize your highest-spend locations, your largest landlords, and any property where the numbers have looked strange before. Build it into your calendar instead of treating it as a fire drill.
An audit is not about catching your landlord doing something wrong. It's about making sure you're paying for exactly what your lease says you owe. That's not adversarial. That's just due diligence.
Outside NNN (“Triple Net”) auditors or “desktop auditors” are often times commission only which means flexibility for the retailer and a highly motivated auditor.